Books jobs straight in
Finds the right slot, adds buffers, sends confirmation & reminders. (Plumbers: urgent leaks prioritised; Dentists: treatment length respected.)
Qualifies callers
Asks the right questions (issue, postcode, access, photos), filters tyre-kickers, and only books good work. (Roofers: storm damage vs. inspections.)
Triages emergencies
Spots urgent jobs and escalates to you by call/SMS. (Electricians: power out; Dental: severe pain; Agents: lock-out.)
Gives clear answers
Prices-from, areas covered, parking/directions, what to bring, warranties. (Clinics: NHS/private, new-patient steps; Salons: patch tests.)
Reduces no-shows
Texts confirmations, reminders, and “running late?” nudges; handles rebook/cancel politely within your policy.
Collects what you need
Photos, videos, insurance details, meter readings, make/model, access codes — attached to the booking so your team arrives ready.
Protects your time
Politely handles “just a quick question”, spam and repeat canvassers; passes only real opportunities to you.
Follows your rules
Deposits, cancellation windows, travel radius, job types allowed, out-of-hours rates — enforced consistently, no awkwardness.
Keeps you in the loop
Clear notes after each call: who, what, when, next steps — sent by email/WhatsApp/CRM so nothing slips.